T-shirt Booth Terms and Conditions
Terms and Conditions of Sale for Sale of Personalised T-Shirts via our T Shirt Booth App or our website
The following are the terms and conditions (called "these Terms") for the supply of personalised t-shirts (“Products”) by Us through our T-Shirt Booth App and our website at http://www.t-booth.net/. For convenience, we refer to both these platforms as the “App”.
We may change these Terms from time to time without notice to You. However, any changes will only apply to any orders received after the change.
We intend to rely upon these Terms. If You want to change them, please make sure You ask for any changes to be put in writing before You place Your order (no variations to these Terms will be binding unless agreed by both of Us in writing). This is to avoid any misunderstandings as to what We and You are expected to do. It is important that You read and understand these Terms before ordering from Us. No other terms and conditions (including, without limitation, any terms or conditions which you attempt to apply under any purchase order or other document) shall form part of any contract with us.
The benefit of any contract entered into with Us is personal to You and only You can enforce the contractual terms.
If You have any queries, questions or comments, please contact Us at [email protected]
2. Personalised Products
The images of the Products on our App are for illustrative purposes only. Although we have made reasonable efforts to display the colours and pictures accurately, we cannot guarantee that your screen’s display of the colours and pictures accurately reflect how the final Products will look. Your Products may also vary slightly from those images due to the printing process and manufacture.
The packaging of the Products may vary from that shown on images on our App.
It is your responsibility to ensure that the image quality you upload to us is of sufficient resolution. Low quality images will result in poor photo reproduction on the Products for which we are not liable and will not give a refund for.
PLEASE NOTE WE WILL NOT CHECK THE IMAGES YOU UPLOAD AND IT IS YOUR SOLE RESPONSIBILITY TO CONFIRM THEIR SUITABILITY AND COMPLIANCE WITH THESE TERMS.
Please ensure you order the correct sized goods. You can find information and tips on how to select the correct size on Our App, or by contacting Us. Please make sure Your measurements are correct and accurate. If we have supplied the size or colour that you have ordered, we cannot accept returns as the Product has been made specifically for you.
4. Ordering from Us
The quantity, description and selling price for the Products will be that which is set out in Your order.
Please make sure that you select the correct size and colour for your order.
The precise steps that you need in order to place an order on our App are set out on the relevant order page.
Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
An order for products represents a binding offer by you to form a contract to have a T-Shirt made incorporating an image uploaded by You.
After you place an order, you will receive an e-mail from us acknowledging payment and your order and advising of the estimated delivery date. The contract will only be formed when we send you this email.
Until a contract is formed, we will be under no obligation to supply the Product that you ordered.
All Products are subject to availability. If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because of an error in the price on our App, we will inform you of this by e-mail. If you have already paid for the Products, we will refund you the full amount as soon as possible.
We reserve the right to refuse or reject any order to obtain any Products or services at any time. We also reserve the right to cancel an order if your order breaks any of these Terms in which case we will not refund any payment made by you unless we cancel it before we start to make your Product.
Because the Products are made specifically to your order You may not make any changes to your order.
You will need to supply us with a valid and working e-mail address as we will use this to contact you. It is your responsibility to verify that your mailbox is in proper working order and you must assume the risk of all consequences for transmission or operational failures. We draw your attention to the fact that email and Internet transmissions cannot be guaranteed.
We recommend that you print a copy of these Terms so you have a record of them.
As a consumer, you may have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by our returns policy or these Terms. Advice about your legal rights is available in the UK from your local Citizens' Advice Bureau or Trading Standards office.
The prices of the Products will be as quoted on our App from time to time. It is always possible that, despite our reasonable efforts, some of the products on our App may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing.
Any prices quoted for the Products on Our App are exclusive of shipping charges.
Any prices quoted by Us on Our App are inclusive of value added tax chargeable in the United Kingdom.
By ordering from Us, You agree that We are authorised to charge Your credit, debit or charge card with the amount shown in Our written confirmation of Your order as well as any other sums provided for in these Terms.
Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed.
The price of a Product does not include delivery charges. Our delivery charges are as quoted on our App from time to time. To check relevant delivery charges, please refer to our Delivery Charges page.
All payments for Products are to be made in country specific currency.
We are unable to accept payment for Products via money orders, Western Union or Bid Pay.
Customers in the UK can pay by PayPal, Visa, Mastercard, American Express and Switch (though payments made by credit card, debit or charge card are subject to a 3% surcharge).
Customers outside the UK can pay by PayPal or by Visa, Mastercard and American Express (through payments made by credit card, debit or charge card are subject to a 3% surcharge). We do not accept cash on delivery payment.
All Products will be delivered within 28 days of sending you our acceptance email.
If Your payment is not confirmed to Us as being authorised or if We do not obtain authorisation from Your credit, debit or charge card provider, then you will be provided with an email confirming this and confirming that the contract between Us has been cancelled as a result.
Delivery of the Products shall be made by Our delivering the Products to You at the address supplied to Us by You, or to an alternative address agreed between Us in writing.
You must be available to accept personal delivery and sign acknowledgement of delivery. We strongly recommend that, upon receipt, You inspect the Products. In the unlikely event that We deliver the wrong Products to You or the Products are defective or damaged, please inform Us as soon as reasonably possible.
We will not be liable for delays beyond Our reasonable control. If You delay a delivery, Our responsibility for everything other than damage due to Our negligence will end on the date We attempted to deliver the Products.
If We are unable to provide You with the Products you have ordered for reasons beyond Our reasonable control, You will be contacted as soon as possible at which point You will be offered the choice of accepting substitute Products (if available) or a complete refund of any sums that You have paid.
The Products we deliver to You become Your responsibility once they are delivered to You.
We do not operate a collection service.
7. International delivery
If you order Products from our App for delivery outside the United Kingdom, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.
We will not deliver Products or accept orders where we are prohibited by law.
8. Intellectual Property
The content of our App is protected by copyright and other intellectual property rights. This protects in particular all text, graphics, photos, illustrations, videos, music and software. You may not alter, publish, duplicate or save any content without our written consent nor enter it into a database or commercialise it in any other form.
When you submit your images for inclusion on the Products, you grant us a licence to use that image in order to produce the Products for you. You warrant that such submissions are free of third-party rights and are not defamatory, obscene or unlawful. You shall indemnify us against all claims that third parties make against us concerning an infringement of their rights including any intellectual property rights and rights of privacy. We have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our App constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our App.
Images on the Products not supplied by You are owned by Us or our licensors and You have no rights to reproduce them or use them (save as included on the Product).
You indemnify us for any loss we may suffer by a breach by you of this section.
9. Data Protection and Privacy
By ordering from Us, You agree to Us using Your personal details in order to supply the Products to You (which may involve passing them on to relevant third parties such as credit card companies and delivery firms) and in order to send You further information about Our products and services. We may share the data amongst Our group companies and Our business partners for the purposes of Our legitimate interests including statistical analysis, marketing of products and services and credit control. If You breach this agreement Your personal data may be disclosed or passed to third parties. We may also disclose Your personal information if We are required to do so by law.
You consent to Us and people to whom We pass Your personal details to contact You by post, email, SMS and phone.
You may request Us to stop using Your data or contacting You in particular ways (other than as is necessary for the performance of Our obligations under Our agreement or as permitted by law) by contacting Us at [email protected]
10. Returns Policy
As all Our Products of personalised Products and are made to Your specification. You will not be able to return the order or cancel your Order once made and there will be no right to return Products under Distance Selling Regulations. (but this will not affect your legal rights as a consumer in relation to Products that are faulty or not as described).
If you are entitled to return Products to Us for whatever reason, You must first obtain a return code from Us. A return code can be obtained from Us by contacting Us at [email protected] The return code must be clearly marked on the outside of the package in which You wish to return the Products to Us. When returning Products to Us the Products must be returned to Us by recorded delivery, insured post or guaranteed courier delivery in their original packaging and You are responsible for the cost of returning the Products to Us. It is Your responsibility to ensure that the Products are received by Us safely and in the same condition as they were received by You. We recommend that You insure against loss, damage or theft.
Refunds (where applicable) will usually be credited by the method used for the original purchase.
Nothing in these Terms limits Our liability to You in the event of death or personal injury from Our negligence or circumstances where the law does not permit liability to be limited or excluded.
We will not be liable under Our agreement with You for any loss or damage caused by Us or Our employees or agents in circumstances where
i) there is no breach of a legal duty of care owed to You by Us or by any of Our employees or agents;
ii) such loss or damage is not a reasonably foreseeable result of any such breach at the time We enter into Our contract with You;
iii) any increase in loss or damage results from breach by You of any of these Terms.
We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not reasonably foreseeable by You and Us at the time We enter into Our contract with You (such as loss of profits or loss of opportunity).
If You are a consumer and are asking for goods to be delivered to an address in the UK, You have certain rights by law and these Terms do not affect those rights.
We only supply the products for private use. You agree not to use the products re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.
We assume no responsibility or liability for damage caused due to external factors during data transmission from us to you or from you to us.
13. Other important terms
You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
If you are a consumer, please note that these Terms are governed by English law. This means a contract for the purchase of Products through our App and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these Terms are governed by English law. This means that a Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), will be governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
We will not file a copy of the Contract between us.
All offers are valid only for the periods stated on Our App. If any provision of these Terms is unenforceable this will not stop the rest of these Terms from being enforceable.
Even if We do not exercise any of Our rights on a particular occasion, that will not prevent Us exercising those rights in the future.
14. Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by an Events Outside Our Control. An Event Outside Our Control is defined below.
An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
If an Event Outside Our Control takes place that affects the performance of our obligations under a contract:
(a) we will contact you as soon as reasonably possible to notify you; and
(b) our obligations under a contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.
"Us", "Our" and "We" means Digital Giving Limited, a limited company registered in England and Wales. Our company registration number is 7325806. You can contact us by phone on +44 (0) 208 371 0110 or write to Us at Digital Giving Ltd, Carradine House, 237 Regents Park Road, London N3 3LF. VAT Number is 114 3228 55.